Who is the training is for?
This training is appropriate for anyone that talks to people about Covid-19 related issues. They could be frontline workers, volunteers, Covid-19 health champions or simply people that are happy to help.
Covid-19 has meant that many more people are having to deal with issues that are outside of their comfort zone. There is a great deal of fear and anxiety among residents about Covid-related issues. These issues are addressed in this online course.
Course objectives
By the end of this training participants will be able to:
- Increase awareness, understanding, trust in and adoption of key public health measures and behaviours to prevent Covid-19 transmission
- Use a variety of conversational approaches to start conversations and explore peoples' concerns
- Encourage and support use of resources and services
With its strong emphasis on core communication skills, the course also provides excellent foundation-level training.
Course outline
Each session runs for 2hrs, covering the following 5 modules:
- Public attitudes and behaviours relating to Covid-19
- What does a good conversation look like?
- Key skill areas intrinsic to a good conversation – review of skills and top tips
- Models and simulations – using audio and video examples
- Resources to support good conversations – introducing key online resources
Course delivery
Courses are flexibly designed for participants in a highly interactive online Zoom environment lasting 2hrs. On completion of a short post-course evaluation form, participants will receive a Royal Society of Health (RSPH) completion certificates.
Full instructions on how to join the session on Zoom will be sent out 24-48 hours before the course.
Please email meccsupport@smgateway.co.uk:
- To arrange for bespoke sessions for your team.
- If the session is fully booked and you would like to be placed on our waiting list for the next available session.